FAQs

If the following FAQs do not answer your unique questions, then kindly go to the contact us page and send us personalized email.

• How long does delivery take?
  
  With door to door courier, delivery usually takes 1-3 days. Johannesburg deliveries can be done within 24 hours.
• Due to current circumstances, deliveries may take longer than usual. Please bear with us during this time.
  
  
• Which are main areas for shipping?
  Main areas include Johannesburg, Pretoria, Bloemfontein, Cape town, Durban, Port Elizabeth, East London, George, Kimberley, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Welkom and Witbank.
  
  
• Can i collect?
  You may collect from our premises in Waverley Johannesburg. Please drop us an email if you wish to do so as we will need to send a seperate invoice excluding shipping costs.
  
  
• What is your return policy?
  Returns,exchanges are allowed within 30 days of purchase. For equipment to be eligible for return they need to be in their original packaging and unused.
  
  
• What if an item i want to purchase is out of stock?
  Let us know and we will make it available for pre-order while we wait for stock to be replenished.
  
  
• Cant find what you want?
  We will be happy to enquire and source what equipment you require.
  
  
• Do we have a wholesale pricelist?
  Yes we do. Contact us for more.